Frequently Asked Questions
Everything you need to know about our handcrafted Chikankari collections.
What makes House of Chikankari products unique?
Each garment is authentically handcrafted by skilled artisans from Lucknow, using traditional embroidery techniques passed down through generations. No two pieces are exactly alike, ensuring you own a unique work of art.
How do I care for my Chikankari outfits?
To preserve the delicate hand-embroidery, we recommend dry cleaning for the first wash. Subsequent washes should be done by hand in cold water with a mild detergent. Avoid wringing and dry in shade.
What are your shipping timelines?
Domestic orders within India typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-15 business days. You will receive a tracking link via email once your order is dispatched.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for unused items with tags intact. Please note that customized orders and items purchased during clearance sales are not eligible for returns.
How do I choose the right size?
We provide a detailed size chart on every product page. Since Chikankari garments are often made from non-stretch fabrics like cotton and georgette, we recommend choosing a size that offers a slightly relaxed fit.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pincodes within India. For international orders, we accept all major credit cards, debit cards, and secure online payment gateways.